Terms of Service

Last updated: June 19, 2026

Welcome to VeliVa ("we," "us," or "our"). By accessing or using our application and services at veliva.care, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By creating an account or using VeliVa, you confirm that you are at least 18 years old and agree to these Terms. If you do not agree, please do not use the service.

2. Description of Service

VeliVa is a personalized nutrition web application that provides AI-powered diet plans, meal planning guides, educational content, and health protocols based on individual symptoms and health goals. VeliVa is not a medical service and does not provide medical advice, diagnosis, or treatment.

3. Subscriptions and Payments

VeliVa offers the following subscription plans:

• 7-Day Plan: Access for 7 days from the date of purchase.
• 30-Day Plan: Access for 30 days from the date of purchase.
• 90-Day Plan: Access for 90 days from the date of purchase.

All payments are processed securely through Paddle. By subscribing, you authorize us to charge the applicable fee to your selected payment method. Prices are displayed in USD and may vary by region due to local taxes.

4. Refunds

We offer a 7-day money-back guarantee for first-time purchases. To request a refund, contact us at veliva.support@gmail.com within 7 days of your purchase date. See our full Refund Policy for details.

5. Health Disclaimer

VeliVa provides general nutritional information and wellness guidance for educational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making significant changes to your diet or health regimen, especially if you have a medical condition or take medications.

6. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree not to share your account with others. We reserve the right to suspend accounts that violate these Terms.

7. Prohibited Use

• Using the service for any unlawful purpose
• Attempting to reverse-engineer or copy the application
• Sharing your subscription access with other users
• Uploading harmful or inappropriate content

8. Intellectual Property

All content within VeliVa, including recipes, articles, meal plans, and design elements, is the property of VeliVa and protected by applicable intellectual property laws. You may not reproduce or distribute our content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, VeliVa shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid in the 30 days preceding the claim.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the service after changes constitutes your acceptance of the new Terms. We will notify active subscribers of material changes via email.

11. Contact

For questions about these Terms, contact us at veliva.support@gmail.com.